Privacy Policy
Welcome to Nova Tuners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regard to your personal information, please contact us at 65 Alexandra Terrace, Singapore, 119936, SG.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register on our site, express an interest in obtaining information about us or our products and services, when you participate in activities on our site (such as booking appointments), or otherwise when you contact us.
Personal Information Provided by You
The personal information that we collect depends on the context of your interactions with us and the site, the choices you make, and the products and features you use. The personal information we collect can include the following:
- Names
- Phone numbers
- Email addresses
- Vehicle details (make, model, year, VIN) when making inquiries or booking services.
- Any other information you choose to provide related to our services (engine tuning, performance upgrades, aesthetic modifications, dyno testing, custom fabrication, suspension tuning).
Information Collected Automatically
Some information — such as IP address and/or browser and device characteristics — is collected automatically when you visit our site. This information is primarily needed to maintain the security and operation of our site, and for our internal analytics and reporting purposes.
- Log and Usage Data: Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our site.
- Device Data: Information about your computer, phone, tablet, or other device you use to access our site.
- Location Data: Information about your device's location, which can be either precise or imprecise.
2. How We Use Your Information
We use personal information collected via our site for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below:
- To facilitate account creation and logon process.
- To schedule and manage appointments for our services like engine tuning, performance upgrades, and dyno testing.
- To send you marketing and promotional communications.
- To send administrative information to you regarding our services, new features, and changes to our terms, conditions, and policies.
- To fulfill and manage your requests.
- To post testimonials on our site.
- To protect our site.
- To respond to user inquiries and offer support.
- To enable user-to-user communications with your consent.
- For other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our site, products, marketing and your experience.
3. Will Your Information Be Shared With Anyone?
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
Specifically, we may need to process your data or share your personal information in the following situations:
- Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work.
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy.
- Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.
4. Do We Use Cookies and Other Tracking Technologies?
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy, which is integrated by reference into this Privacy Policy.
5. How Long Do We Keep Your Information?
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required or permitted by law (such as tax, accounting or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
6. How Do We Keep Your Information Safe?
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our site is at your own risk. You should only access the services within a secure environment.
7. Do We Collect Information from Minors?
We do not knowingly solicit data from or market to children under 18 years of age. By using the site, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the site. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at [email protected].
8. What Are Your Privacy Rights?
In some regions (like the European Economic Area), you have rights that allow you greater access to and control over your personal information. These include the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request data portability.
- Withdraw your consent.
If you are a resident in the European Economic Area and believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
9. Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems and mobile applications include a Do-To-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy.
10. Updates to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
11. Contact Us
If you have questions or comments about this policy, you may email us at [email protected] or by post to:
Nova Tuners
65 Alexandra Terrace
Singapore, 119936
Singapore
Phone: +6589907571